Given the ease of access to online data and social media, it seems everyone thinks they can skip trace. In saying that, it is now heaps easier for anyone with basic computer skills to connect with and locate information on people. But so what?

Well, considering that most Skip Tracing is conducted for legal and recovery purposes, it’s critical you ensure the skip tracers you work with can guarantee and stand solid behind their results.

So here are a few key Facts and Fantasies (BS) surrounding the art of Skip Tracing.

1.Hit Rates: You will often see skip tracing companies spruiking hit rates of 90% plus. Whilst this may be possible with some clients’ files, it is not remotely possible on all. So we call BS FANTASY on this.

2. All clients are different: Of course, every client is different irrespective of industry. The service you provide on a daily basis is often structured to meet your client’s needs, and often with different outcomes. Skip tracing is no different. The same basic investigation often yields different results based on the information the client provides. So Skip tracers need to be flexible and responsive. FACT.

3. It’s down to the quality of the tracers, not the data: There are numerous types of data sources that can be accessed publicly by anyone. But it’s the data sources you pay for that are often the key to any Skip Tracing investigation. The key factor here is the skip tracer being able to interpret the data and deliver it to you in mutual formats. With courts now allowing more alternative methods of service via orders, it is even more important that you engage a Skip Tracer who can deliver the information in a format acceptable to the courts. FACT.

4. Time restraints: Clients often ask for turnaround times. This may be for very good reasons, like impending court dates, and so on. The issue is, do you want to find someone or not? Some files can often be over two years old before your investigator gets to see them. So if you want a quick turnaround, then you get what you deserve – a rushed job and below average results. I am sure your clients will be happy to be patient if it helps the case or recovery results. We call BS FANTASY on time restraints.

5.Anything you got, we want it…’ Roy Orbison was almost right. If you have information on your files on a person of interest, then please share it with your Skip Tracing team. Don’t hold anything back, even if you consider it irrelevant. It may just turn out to be that small piece in the puzzle that brings the whole investigation together. We appreciate it can’t be helped sometimes, but there is nothing most frustrating to any investigator or Skip Tracer than to receive a crucial piece of information after completing a file. FACT.

So what’s the message in all this? Just don’t go it alone. Engage a professional. You’ll be grateful you did.

Call us.



  • Words cannot express my heartfelt gratitude to all of you at SWA especially to you, Pat in finding my daughter who I had no contact details for over the last… Read More

    Hon Sing MAH (Eric) Private Client 2017

  • Your team gets 10 gold stars! Well done on the 100% KPIs of the last 18 months, super amazing effort! Please pass on our thanks to your team.

    Sharni Thomas (GM – Field Service, Probe Group) May 17

  • We are continually amazed at the results SWA gets on our Mortgage files. We so often have Defendant disappear due to a short falls on the sales of the properties… Read More

    SB – Senior Associate, Denton 2017

  • We have been using SWA since 2010 to conduct Skip Tracing for our major corporate clients to locate missing persons. There result are outstanding. They have a 99% success rate… Read More

    AB – Winning Attitudes & Solutions

  • Yep! we are super happy with that result as well, good work!

    Tim (AIS) April 2017

  • Just want to send you and the process serving & skips teams a big thank you for all the skips trace and legal work for this debtor… 435 days in… Read More

    Margaret Brown (G&C Bank) May 2017

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To assist you we have  multiple offices throughout New South Wales, we employ our own licensed investigators, surveillance operatives, process servers and skip tracers.

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