As Debt Collectors and Process Servers, we are often seen as the bad guys, at least in the debtor’s eyes. 

This week however, when a member of our debt recovery team attended a Judgment Settlement conference, the Judgment Debtor made a specific note of thanks to our Process Server Steph for the way she approached, handled and communicated with them.

As with a lot of debt recovery matters, the Judgment Debtor is often pursued by several other creditors and collectors at the same time. However given the manner in which Steph served the documents, the Judgment Debtor saw fit to settle this matter with our client, before any of the others.

In our industry, when the person being pursued is both happy and impressed by your service, then it’s a massive pat on the back. In fact, you don’t get many debtors saying “Thank You.”

So great work Steph. It just goes to prove that ‘You can catch more flies with honey!’

SWA Group Catching Flies
 

  • Just want to send you and the process serving & skips teams a big thank you for all the skips trace and legal work for this debtor… 435 days in… Read More

    Margaret Brown (G&C Bank)


  • Words cannot express my heartfelt gratitude to all of you at SWA especially to you, Pat in finding my daughter who I had no contact details for over the last… Read More

    Hon Sing MAH (Eric) Private Client


  • We have been using SWA since 2010 to conduct Skip Tracing for our major corporate clients to locate missing persons. There result are outstanding. They have a 99% success rate… Read More

    AB – Winning Attitudes & Solutions


  • I have told my team that whenever the Banks reputation or position is at risk refer the file to SWA

    IA National Credit Manger Westpac


  • Yep! we are super happy with that result as well, good work!

    Tim (AIS)


  • We are continually amazed at the results SWA gets on our Mortgage files. We so often have Defendant disappear due to a short falls on the sales of the properties… Read More

    SB – Senior Associate, Denton

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To assist you we have  multiple offices throughout New South Wales, we employ our own licensed investigators, surveillance operatives, process servers and skip tracers.

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