Sometimes there’s no better way to really find out

SWA’s field call service is an invaluable ‘investigator on the ground’ means of establishing information. Moreover, it helps to establish attitudes and intentions for all manner of circumstances.

Our team of field agents are based throughout Australia. They can provide you with that valuable piece of information which is priceless in making an informed decision. Consequently, this really helps when deciding your next course of action.

Here are some examples of how our clients currently use this valuable service:

  • Verify identities of individuals
  • Establishing current contact information
  • Making demand for payment of debt
  • Determining circumstances behind non-payment or broken arrangements
  • Home examination of financial position
  • Valuations
  • Motor vehicle accident enquiries and third party claims
  • Photographic evidence
  • Location enquiries
  • Mortgage property condition reports
  • Pre-litigation enquiries
  • Occupancy checks
  • Asset inspections pre-purchase

Our fully trained team are licensed and insured field call professionals. As a result of their experience and training, they’re able to establish reasons behind non-payment or defaulted arrangements. Importantly, they can negotiate repayment terms on your behalf.

For when you need to know!

Contact us and find out how this cost-effective field call service can help you.

Other Services SWA Recovery & Investigation Group offers are:

Skip Tracing
Locate a missing person or asset

Recovery Support Services
I need assistance to recover an asset

Investigation or Surveillance
I want to investigate or put someone under surveillance

Process Serving
I would like some documents served


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Field call

  • We have engaged SWA since 2006 – 2017 to provide recovery support services, prior to that we have always used city based firms. We quickly found that being in their… Read More

    MB – Senior Credit Manager, Community Mutual Bank

  • Just want to send you and the process serving & skips teams a big thank you for all the skips trace and legal work for this debtor… 435 days in… Read More

    Margaret Brown (G&C Bank) May 2017

  • We have been using SWA since 2010 to conduct Skip Tracing for our major corporate clients to locate missing persons. There result are outstanding. They have a 99% success rate… Read More

    AB – Winning Attitudes & Solutions

  • Your team gets 10 gold stars! Well done on the 100% KPIs of the last 18 months, super amazing effort! Please pass on our thanks to your team.

    Sharni Thomas (GM – Field Service, Probe Group) May 17

  • Yep! we are super happy with that result as well, good work!

    Tim (AIS) April 2017

  • I have told my team that whenever the Banks reputation or position is at risk refer the file to SWA

    IA National Credit Manger Westpac

We are here to help you?

Book a free 30 minute consultation to discuss the background of your case and requirements.

To assist you we have  multiple offices throughout New South Wales, we employ our own licensed investigators, surveillance operatives, process servers and skip tracers.

Contact us for a Free Consultation


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