SWA provides legal, financial and private clients with accountable and efficient process serving that meets all deadlines

Even with particularly difficult process serving assignments, our clients can be confident. We have the experience, dedication, and ability, to effect service correctly.

Rest assured, if we can’t serve it, it won’t be served.  We have built a reputation over the years for astounding clients by “doing the impossible”.  Furthermore, in those cases where documents cannot be served, we provide all necessary affidavits of attempted service. Consequently, these provide the courts with sufficient evidence for additional orders for substituted service.

Locate and Serve package

Our Locate and Serve package is a popular option for clients when defendants have skipped or are deliberately avoiding service and contact.

We know that having your legal documents served is a very important part of the litigation process. Therefore you can upload your documents directly to our secure site. Simply click on the Instruct Us link below.

How To Serve Your Family Law Documents

Every year our team is contacted by countless people doing their own divorces, and nearly all need help serving documents on their former partners. In many cases, these people have never dealt with the court system before, let alone the Family Court.

As a result, we are often asked to serve documents that haven’t been filed, are incomplete, or are simply the wrong documents to begin with. So while we are not solicitors, and cannot give any legal advice, we do try to assist them with the process.

To answer this growing need, SWA has now produced a FREE step-by-step brochure – ’How To Serve Your Family Law Documents’ – that assists people on how to access the court system, produce and file their documents, and instruct the process server. 

It also provides an indication on what you can expect in terms of turnaround time, costs, and contact from our office.

So if you need your family law documents served correctly, you can download a copy HERE – Service of Family Law Documents

Or simply call us on 1300 557 864

Let’s take the stress out of the process!

Fast, efficient and Professional

Be warned, engaging the wrong process server could result in costly delays. Maybe even having your case dismissed. Relax, we’ve compiled a few tips and helpful hints of what to look for.

At SWA, our team of experienced account managers take away your concerns. They understand and work with you. Your account manager will ensure that your documents are being dealt with. They will be served quickly and efficiently.

Call us or chat online to find out how we can help you with Process Serving!

Tips for selecting a process server

  • Firstly, verify license or registration details and membership of a professional body.  Not all states require process servers to be licensed, so it’s important to check.
  • Can you upload your instructions via the web?
  • Are their systems secure?
  • Ask if they have a professional indemnity and public liability insurance.
  • Check their website, a company’s website can help establish their legitimacy. It’ll also give you more insight into the values of the people who you may be engaging.
  • Check for internet complaints. An internet search of the company’s name and ‘complaints’ can reveal a lot about their history. You should know if they have any unsatisfied former clients.
  • Ask about their experience, find out how long they have been in business. What is an area of expertise?
  • And finally, check for testimonials, a trusted process server should have letters of recommendation and testimonials. These will give you great insight about their customer service.


At SWA our team of experienced account managers take away your concerns. Chat to us today and discover the SWA difference

Click HERE for a Free Consultation

We do Process Serving in the following area’s:

Process Servers Grafton Process Serving Port Macquarie
Process Servers Gold Coast Process Serving Taree
Process Servers Coffs Harbour Process Serving Lismore
Process Servers Newcastle Process Serving Sydney
Process Serving Brisbane Process Serving Melbourne
Process Servers Maitland


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Process server Brisbane

  • G&C have engaged SWA since 2006 – 2020 to provide recovery support services, before that we have always used city-based firms. We quickly found that being in their area didn’t… Read More

    MB – Senior Credit Manager, G&C Mutual Bank

  • Yep! we are super happy with that result as well, good work!

    Tim (AIS)

  • SWA conducted a background investigation on a senior partner and shareholder on a publically listed company. The result was simply the best investigation I have had done on any matter…. Read More

    MP – Partner, Mason Black lawyers

  • Having you guys working with us is like having our own magic fairies. You just make stuff happen!

    Alicia Hickey, Shine Lawyers

  • Words cannot express my heartfelt gratitude to all of you at SWA especially to you, Pat in finding my daughter who I had no contact details for over the last… Read More

    Hon Sing MAH (Eric) Private Client

  • I have told my team that whenever the Banks reputation or position is at risk refer the file to SWA

    IA National Credit Manger Westpac

We are here to help you?

Book a free 30 minute consultation to discuss the background of your case and requirements.

To assist you we have  multiple offices throughout New South Wales, we employ our own licensed investigators, surveillance operatives, process servers and skip tracers.

Contact us for a Free Consultation


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